Everything you agree to when you sign up, in plain English.
Every visit includes mowing, edging, and blowing off hard surfaces. You're on a weekly route with a set service day. We need access to the areas being serviced — unlocked gates, pets inside — on your route day.
If part of your property isn't accessible during service (a locked gate, a pet in the yard), we'll service everything we can reach. The visit is billed at the full rate, and the inaccessible area is covered on your next weekly visit — we don't make return trips between visits.
Your card or bank account on file is charged automatically on the 1st of each month for the previous month's completed visits — your per-visit rate times the number of visits. Receipts are available in your customer portal. If a payment fails, we retry automatically and let you know by email and text.
If weather (or anything else) moves your service day, we'll text you and post it in your portal, including a reminder to adjust your sprinklers for the new day. Delayed visits are made up, not skipped, whenever possible.
Cancel anytime from your customer portal with 7 days' notice before your next billing date. No cancellation fees. Any completed visits are billed on the next 1st as usual.
We collect only what we need to service your lawn and bill you: contact details, property details, and payment information (held by our payment processor, never on our servers). We don't sell your information. Ever.